Welcome to Graceful Strength Studio.

Our studio policies are designed to keep classes safe, organized and enjoyable for everyone. Please take a moment to review the information below before booking your next class.

Booking Your Class

After creating your Mindbody account, you can book classes directly through:

• Our website

• The Mindbody app

Online booking closes 2 hours before the start of each class.

This allows us to prepare each class properly and avoid last-minute changes.

We recommend booking in advance to secure your spot.

Late Cancellations

We understand that plans sometimes change.

To keep your class credit, please cancel your reservation at least 12 hours before the class begins.

Cancellations made less than 12 hours before class are considered late cancellations.

Single Classes + Class Packs
A late cancellation will result in the loss of your class credit.

Unlimited Memberships
A late cancellation will result in a €5 fee.

This policy helps us offer available spaces to clients on the waitlist.

What to Wear

Wear clothing that allows you to move comfortably and freely.

For your feet, please wear:

• Grip socks

• Ballet slippers

For your safety, regular socks and bare feet are not permitted.

Your feet need to stay connected to the floor in order to properly perform movements at the barre. Regular socks can slip, while bare or sweaty feet can make balancing more difficult and may cause irritation to the skin.

Please Be on Time

Please arrive 5 minutes before class begins so you have time to settle in and prepare.

Once class begins, the curtains are closed and the studio doors are locked.

Opening the studio once class has started interrupts both the teacher and the clients who arrived on time.

If you arrive after the curtains are closed, you will not be able to enter and your class credit will be forfeited.

Thank you for respecting everyone's class experience.

Unlimited Monthly Memberships

Unlimited Monthly Memberships automatically renew each month.

If you do not wish to renew, you must manually cancel your membership through your account before your next renewal date.

We recommend cancelling at least 3 days before your next scheduled payment.

Your upcoming renewal date can be viewed directly in your account.

Once an automatic payment has been processed, membership payments are non-refundable

Single Class Expiration

Single Class credits cannot be extended.

Your expiration date is visible in your account at the time of purchase.

Your class must be booked and used before the expiration date.

If the class credit expires before it is used, the credit will be forfeited.

Please check the expiration date before purchasing and make sure there is a class on the schedule that you are able to attend within the validity period.

Waitlist Policy

If a class is fully booked, you can add yourself to the waitlist through the class schedule.

If a space becomes available, you will be automatically added to the class and notified.

Please only join the waitlist if you are prepared to attend should a space become available.

Waitlist notifications: up to 2 hours before class
Waitlist closes: 1 hour before class

If you can no longer attend, please remove yourself from the waitlist in advance.

No-Shows

If you are unable to attend class, please cancel your reservation through your account rather than leaving your booking active.

A no-show will result in:

Single Classes + Class Packs
Loss of the class credit.

Unlimited Memberships
A €5 no-show fee.

Our classes have limited spaces, so cancelling in advance gives another client the opportunity to attend.

What to Bring

Please bring:

• A refillable water bottle

• Grip socks or ballet slippers

Water is available downstairs for refills.

During the warmer months, we also recommend bringing an electrolyte beverage, especially for more challenging classes.

Shoes Off, Please

Please remove your outdoor shoes at the front door when entering the studio and keep them off for the duration of your visit.

Shoes may be put back on at the front door when leaving.

This helps us keep the studio floors, mats and equipment clean for everyone.

Thank you for helping us take care of our space. 🤍

Class Pack Extensions

Please choose your Class Pack based on the time you have available to use it.

Extensions are available only for a medical reason that prevents you from participating in class.

A Class Pack may be extended:

• One time only

• For a maximum of 1 month

• With medical documentation confirming you were unable to participate

Extensions cannot be granted for travel, work schedules, scheduling conflicts or other reasons.

Your expiration date is always visible in your account, and reminder emails are sent as it approaches.

Please make sure you are subscribed to Graceful Strength Studio emails so you receive expiration reminders and updates about your remaining class credits.

Studio Holiday Closures

Don't worry — studio closures will not take away from your Class Pack.

When the studio is closed for scheduled holidays or studio closures, those days do not count toward your Class Pack expiration period.

Your expiration date will be adjusted accordingly.

This means that if you purchase a new pack shortly before a scheduled studio closure, you will not lose those days.

Thank You

Thank you for helping us take care of the studio and one another.

These policies allow us to:

• Maintain a clean and safe space

• Start and finish classes on time

• Our everyone to be treated fairly

• Keep our small-group classes running smoothly

• Respect our community

By booking a class or purchasing a Class Pack or Membership, you agree to follow Graceful Strength Studio policies.

We can't wait to see you at the barre.

Baci,

Graceful Strength Studio 🤍